Trust & Security Center
Your franchise family's data is safe with us. We build systems with enterprise-grade protection, ensuring alignment, privacy, and compliance across your entire network.
GDPR & UK GDPR Compliance
We are fully compliant with both the EU General Data Protection Regulation (GDPR) and the UK GDPR. In the context of our platform, your franchise network acts as the Data Controller, and Franchise Family acts as the Data Processor. We only process data according to your instructions.
- You own your data. We do not sell or monetize it.
- Right to be forgotten: Deleting a user permanently removes their personal data.
- Data portability and access controls built into the platform.
Secure Payments via Stripe
We partner with Stripe, the industry standard for online payments, to ensure your financial data is protected. Franchise Family does not store or process your credit card information directly.
- Stripe is certified to PCI Service Provider Level 1 (the most stringent level of certification).
- All payment data is encrypted and securely transmitted.
- Automated tax compliance (VAT/Sales Tax) powered by Stripe Tax.
Infrastructure & Hosting
Our platform is hosted on world-class cloud infrastructure, providing 99.9% uptime and robust physical and network security.
- Data centers located in secure, compliant facilities (EU/UK regions available).
- Data is encrypted at rest and in transit (TLS 1.2+).
- Regular automated backups and disaster recovery protocols.
UK Legal Entity
Franchise Family is operated by IT Company Ltd, registered in the United Kingdom. We operate under the jurisdiction of England and Wales, providing a strong, transparent, and globally recognized legal framework for our B2B relationships.